This Privacy Policy governs the processing of personal identification, technical infrastructure specifications, electrical load calculations, and onsite survey information collected by Refinityisao during the planning, engineering, installation, and maintenance of backup power systems.

Our engineering scope includes uninterrupted power supply (UPS) setups for heating boilers, wall-mounted lithium iron phosphate (LiFePO4) home battery units, compact standby generators with automatic transfer switches (ATS), and portable inverter stations.

To calculate precise battery capacity (kWh), required inverter continuous and peak power (kW), and switchover tolerances (<10ms), we process the following categories of technical and personal data:

[SYSTEM LOG] We never collect biometric data, banking credentials, or unnecessary personal profiling indicators.

We utilize client-submitted figures and onsite audit telemetry strictly to deliver engineered backup power layouts. Processing activities encompass:

Modern backup power systems often feature local Wi-Fi, RS485/Modbus telemetry, and optional cloud monitoring applications provided by OEM hardware manufacturers (such as hybrid inverters and smart battery management systems). Under this arrangement:

• We configure direct local access by default whenever possible to limit unnecessary cloud exposure.
• If cloud monitoring is enabled per client request, data transfers between the hardware BMS and manufacturer servers are subject to the manufacturer's standalone privacy terms.
• Refinityisao does not sell, license, or monetize customer telemetry, runtime statistics, or site coordinates to any advertisers or third-party data brokers.

We implement multi-layered physical, technical, and operational safeguards to protect your records against unauthorized access, destruction, or interception:

Audit schematics and warranty dossiers are retained for the duration of the active equipment warranty period plus 36 months to ensure complete lifecycle traceability.

In accordance with global data protection directives and regulatory standards, you maintain absolute sovereignty over your records:

• Right to Access: Obtain a complete digital copy of your installation audit, panel diagrams, and wattage calculations.
• Right to Rectification: Update obsolete contact info, system modifications, or changed heating equipment configurations.
• Right to Erasure: Request permanent removal of non-essential profile data, subject to legal fiscal retention laws.
• Right to Restrict Processing: Limit technical analysis solely to critical emergency support incidents.

Requests are fulfilled without charge within 30 calendar days upon identity verification.

Our web platform operates with minimal client-side state mechanisms. We only store cookies essential for:

You may configure your browser to reject cookies without affecting primary technical document browsing.

For questions regarding this policy, requests to exercise your data sovereignty rights, or inquiries regarding power system telemetry handling, reach our Data Governance & Engineering Operations team: